Can you believe we have been in our ORION store for almost 12 months already? What started off as a 2 month Pop-Up has extended to 12 months next month, when our lease ends.
We really love it here, but being on the quiet side of the centre, we don't get a lot of foot traffic, especially since the construction of Time Zone began just outside a couple of months ago. While this will be a great feature once it is completed towards the end of 2020, the reduced parking on our side of the mall has definitely affected the number of people who use the entrance near our store, in turn reducing our exposure.
Coronavirus / COVID-19 is also having an extra impact, we are seeing less and less people walk by every day now. We have also noticed that many of our local customers are choosing to have their orders posted, rather than come into the store, which is a sensible option at the moment. We have a flat rate $8.50 postage Australia wide, so that makes delivery an affordable option, and avoids the stress of social distancing.
We really want to stay as a physical store for the long term, but much of it depends on how much support we get from the local community. If you don't want to see us turn into just an online / mobile retailer, please consider visiting us either in-store or online if you are looking for a new outfit or gift. Don't forget we can order in special items from the Hell Bunny catalogue for you. Tell all your friends to check us out too, if you think they might like our range.
We love having a bricks and mortar store, the interaction we have with our customers is something we really enjoy, and we pride ourselves on our friendly, no pressure customer service. There aren't too many family owned, independent shops like us around anymore, certainly none in our region, so if you don't want us to disappear, please buy from us, share us, and show us that you want us to stay